Frequently Asked Questions

• Is the heater portable?
• No, the heater must be fixed to the wall.
• Can you paint over the radiator panels?
• Yes, you can paint over them (powdercoated versions only).
• Can you fit a 13amp plug?
• Yes, you can, although, the standard procedure is to connect to a fused spur point. You must consult an electricians for bathroom installations.
• Is the supply single phase?
• Yes, 230volt/50hz.
• Are they easy to fit?
• Yes, fitting kit and instructions are enclosed with the heater.
• Are the heaters easy to control?
• Yes, in conjunction with our WCT100/TX thermostat programmer.
• Is there a limit to the number of heaters that can be connected to the WCT/100TX?
• There is no limit but you must consider that one controller for all heaters may not be practical.
• How many WCT/100TX controllers do I need?
• Ideally one for each heated room.
• How can I keep running costs down?
• Insulate your loft, invest in Cavity Wall insulation, fit double glazing, then, make sure the heating thermostat/programmers are set, or operated, to heat the occupied areas (ie. Avoid heating unoccupied rooms).
• Can I replace my storage radiators that use ECONOMY 7 or ECONOMY 10 with Ecolec heaters and still use the off-peak tariff when available?
• Yes, we can supply an Off-peak Changeover Contactor ECO7000 that can be fitted by your electrician.
• Can I use one controller for one room?
• Yes you can.
• What is the warranty of your product?
• Warranty of product is two years. This is a return to base warranty where the cost of carriage to Ecolec is at the customer's expense. All return carriage charges are to the expense of Ecolec.